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Latest from LeadsPass

Insights on AI visibility, lead generation, and building systems that grow your business.

Google Business Profile8 min read

Small Businesses Are Chasing AI Visibility While Their Google Profiles Sit Idle

BrightLocal's 2026 data: 65% of small businesses work on AI visibility, but only 35% keep a Google Business Profile active. Here's what to fix first.

Andy Harris · Oct 26, 2026
Google Business Profile8 min read

Google's New Business Profile Performance Report: What Home Services Owners Should Check

Google is testing a revamped Business Profile performance report. Here is what it includes and how roofers, plumbers and HVAC owners should use it.

Andy Harris · Oct 26, 2026
Local Search8 min read

Google's Universal Cart Is Live: What It Means for Home Services

Google's Universal Cart is live in the U.S. It sells products, not services, but it shows where Search is heading. What home-services owners should do.

Andy Harris · Oct 26, 2026
Google Business Profile8 min read

85% of Small Business Owners Make Marketing Decisions Alone—Here's What That Costs

BrightLocal found 85% of small business owners decide marketing alone. For roofers and pest control companies, the cost is the Google profile nobody watches.

Andy Harris · Oct 26, 2026
Google Business Profile8 min read

How Do I Get Fake Competitors Off Google Maps?

Fake listings are crowding home-services pros out of the Google Maps 3-pack. Here is how to document, report and track spam without losing your week.

Andy Harris · Oct 26, 2026
Google Business Profile8 min read

71% of Customers Use Google. Why Do Contractors Think It's Worthless?

BrightLocal: 71% of consumers used Google, but only 22% of owners rank it a top customer source. Here's how to find out what's real.

Andy Harris · Oct 26, 2026
Local Search10 min read

The Five-Part YouTube Script Framework That Turns Contractors Into Authorities

A simple five-part YouTube script for plumbers, HVAC techs and other contractors: hook, problem, solution, proof, call. No teleprompter needed.

Andy Harris · Oct 19, 2026
Local Search9 min read

Is Google Getting Rid of Regular Search Results?

Duane Forrester forecasts Google's ranked results page stops being the default between 2028 and 2030. Here is what plumbers and pest-control owners should do now.

Andy Harris · Oct 19, 2026
Lead Generation8 min read

Google Ads Lead Scoring Lets You Mark the Good Leads Before You Dial

Google Ads lead forms can now mark which answers qualify a lead. Here is how to set it up, what it won't do, and how to use it in a service business.

Andy Harris · Oct 19, 2026
Google Business Profile8 min read

Google Moved Inline Links Higher. Does Your GBP Post Earn the Click?

Google is putting inline links higher in AI answers. Here is what that means for a landscaper's or cleaner's Google Business Profile posts, and what to write.

Andy Harris · Oct 19, 2026
Reputation8 min read

How to Bury a Bad Review Without Begging Google to Remove It

Most bad reviews can't be deleted. Here's how to report the ones that break the rules and push down the rest with fresh, specific content.

Andy Harris · Oct 19, 2026
Paid Search10 min read

How to Measure PPC When Customers Research in AI and Never Click

Clicks undercount what paid search does. Here is how home-services owners measure PPC using calls, booked jobs, impressions and their own records.

Andy Harris · Oct 19, 2026
Local Search9 min read

Is SEO Enough for a Home Services Business Anymore?

SEO alone is a fragile way to get calls. Here's what the Helpful Content Update showed, and what home-services owners should build beside it.

Andy Harris · Oct 19, 2026
AI Search7 min read

What AI Overviews Data Actually Shows (Hint: It's Not What the Hype Says)

Being cited in a Google AI Overview doesn't guarantee a click or a call. Here's what HubSpot's data shows and what HVAC and roofing owners should do.

Andy Harris · Oct 19, 2026
AI Search8 min read

How Does ChatGPT Decide Which Businesses to Cite?

Ahrefs studied 66.6 million ChatGPT responses. Only 14.4% searched the web. Here is what that means for how home-services businesses get cited.

Andy Harris · Oct 12, 2026
AI Search7 min read

Will Claude's New Rules Stop Fake Sources From Skewing AI Answers?

Anthropic's new Claude policy bans seeding sources with fake independence. Here is what it does and does not change for home-services businesses.

Andy Harris · Oct 12, 2026
AI Search9 min read

Google Can Rank Without an Index. What Should Contractors Do?

Google researchers showed one AI model can rank pages with no separate index. Here is what that means for a roofer, plumber or HVAC shop trying to get found.

Andy Harris · Oct 12, 2026
AI Search9 min read

How to Measure AI Search Visibility When Your Analytics Say Zero

AI search sends customers your analytics can't see. Here's how a home-services owner can measure it with one intake question and a few simple checks.

Andy Harris · Oct 12, 2026
Google Business Profile9 min read

Do AI Overviews Show Up When Someone Searches Your Company Name?

Ahrefs found AI Overviews on 83% of branded searches. Here is what that means for a home-services company and what to check on your own name today.

Andy Harris · Oct 9, 2026
AI Search7 min read

AI Search Is Changing Your Website's Job, Not Replacing It

AI tools now answer 'which plumber should I call?' Here's what your home-services website and Google Business Profile need to do about it.

Andy Harris · Oct 9, 2026
Google Business Profile9 min read

Is Google Business Profile Management Still Worth Paying For in the AI Era?

AI answers are changing how customers find you. Here is how to justify Google Business Profile spend to yourself, your partner or your bookkeeper.

Andy Harris · Oct 9, 2026
Paid Search8 min read

Are Google Ads AI Defaults Safe for Contractors?

Google Ads automation can change your targeting and ad copy without asking. Here is what home-services owners should check before it costs them.

Andy Harris · Oct 9, 2026
Google Business Profile8 min read

Does Google Business Profile Have a WhatsApp Button Now?

Google is rolling out WhatsApp buttons in local panel results. Here's what roofing and HVAC owners should check so a new chat button doesn't go to waste.

Andy Harris · Oct 9, 2026
Voice Agents9 min read

How to Build a Voice Agent That Answers Common Customer Questions Without a Developer

You don't need a developer to build a voice agent that answers ZIP, hours, and estimate questions. Here's the plain, step-by-step way to do it.

Andy Harris · Oct 9, 2026
AI Automation9 min read

The Real Cost of Manual Data Entry (And How to Eliminate It)

Manual data entry is a leadership choice, not a staffing problem. Count the real cost in errors, delays, and lost jobs, then wire it out of your business.

Andy Harris · Apr 2, 2026
AI Automation9 min read

Your CRM Is Not the Problem: Why Businesses Need an AI Layer, Not Another Tool

Your CRM was never the problem. Leads die in the handoffs between your tools. Here's how an automation layer closes the gaps without replacing anything.

Andy Harris · Apr 2, 2026
AI Search (GEO)9 min read

How AI Search Decides Who Gets Cited (And What You Can Do About It)

What ChatGPT, Perplexity, and Google AI actually weigh before recommending a local business, and the public signals you can control.

Andy Harris · Apr 2, 2026
Voice Agents9 min read

62% of Small Business Calls Go Unanswered — Here's What to Do About It

A study found 62% of small business calls go unanswered. What that costs a home services company, and how to fix it without hiring.

Andy Harris · Apr 2, 2026
Voice Agents9 min read

Why the First 5 Minutes After a Lead Inquiry Are Worth More Than Your Ad Budget

Qualification odds drop 21x between a 5 minute response and a 30 minute one. Speed beats price in home services. Here is the math.

Andy Harris · Apr 2, 2026
Voice Agents9 min read

AI Voice Agents vs. Answering Services: A Practical Comparison

Answering services take messages. That is the problem. How voice agents compare on outcome, speed, cost, and data for home services companies.

Andy Harris · Apr 2, 2026
LeadsPass9 min read

Why LeadsPass Exists (And What We Believe)

Our first post and our whole philosophy: own your lead flow instead of renting it, put people ahead of software, and win the map pack first.

Andy Harris · Apr 1, 2026
AI Automation9 min read

You're Renting Your Automation — Here's Why That Gets Expensive

Task-based pricing on platforms like Zapier and Make punishes your success. Here's why owning your automation infrastructure changes the economics.

Andy Harris · Apr 1, 2026
AI Automation10 min read

The $40K Afternoon: How One Business Reactivated Dead Leads with 9 Words

Dean Jackson's nine-word email turns dead leads into booked jobs. How to build a reactivation system that mines your CRM for revenue you already paid for.

Andy Harris · Mar 31, 2026
AI Automation10 min read

Your Leads Aren't Ignoring You — They're Just Distracted

Silence from a lead is almost never a no. Why follow-up dies after one polite email, and how an automated sequence keeps deals alive.

Andy Harris · Mar 30, 2026
AI Automation9 min read

Why We Don't Build AI Agent Armies (And Neither Should You)

The internet is obsessed with multi-agent AI systems. The businesses actually making money are running single-purpose scripts that never break.

Andy Harris · Mar 29, 2026
AI Automation10 min read

6 Systems Every AI Automation Needs Before You Sleep at Night

Health checks, error logging, cost monitoring, and more. These are the production safety nets that separate real automation from weekend demos.

Andy Harris · Mar 28, 2026