What Housecall Pro's review tool does — and doesn't
For the owner whose whole operation already runs on Housecall Pro.
Housecall Pro sends a review request to Google and Facebook when a job closes, from the $79 Basic plan up — good, and worth turning on. It stops there. Nothing in it touches the profile the review lands on: no posts, photos, Q&A, categories, or rank tracking.
What it does
- Runs the business: scheduling, dispatch, estimates, invoicing
- Sends an automatic review request when a job closes or payment lands
- Gives you one dashboard to respond to reviews from
- Offers a review showcase widget for your website
What it doesn't
- Write posts or publish photos to your profile
- Audit or correct categories, services, hours, or service areas
- Seed or answer profile Q&A
- Draft review replies in your voice, or bring the sensitive ones to you first
- Track your rank anywhere, let alone block by block
Side by side.
| Housecall Pro | LeadsPass | |
|---|---|---|
| What it is | Field-service software | Google Business Profile management |
| Review requests | Automatic, after job or payment | After every job — and coordinated so customers are never double-asked |
| Review replies | You write them | Drafted in your voice; sensitive ones approved by you before they're public |
| Posts & photos | No | Weekly posts, geotagged photos on a schedule |
| Categories & Q&A | No | Audited and kept current |
| Rank tracking | No | Block-by-block grid |
| Price | From $79/mo ($59 on annual) | $149–$299/mo, published |
Keep them if…
- It runs your jobs — keep it, this page isn't a pitch to switch anything
- You want review requests tied automatically to job completion
- Someone on your team genuinely answers the reviews it collects
Start with us if…
- Reviews flow in but the map pack doesn't move
- The profile's fields haven't been touched since setup
- You want the replies handled too — same day, in your voice
Before you ask.
Keep exactly one requester active so customers never get asked twice. If HCP's request is already wired to job completion, we usually leave it on and take everything after the review lands: the reply, the profile, the rank.
Sources
Facts verified 2026-08-24. Competitor features and prices change — if something here is out of date, tell us and we'll fix it.
See where you actually stand.
Your Local Visibility Score in about 60 seconds, then the full 12-point audit — yours to keep, whoever you hire.