Google took your profile down. We get it back, or you pay nothing.
Your reviews, your photos, your spot on the map: gone in one email, and the calls are going to whoever is still showing. A person starts on your case within two business hours. The appeal is filed within one business day of your documents. You pay $495 when your profile is live again, and not before.
Phone required: we call you back within two business hours. If we don't think it's winnable, we'll say so on that call, and it costs you nothing.
No password needed · Second appeal included · Everything we fix stays yours
What's happening while you read this.
Somewhere in your service area, a water heater just let go. The homeowner opened Maps, saw three companies, and called one of them. It wasn't you, because you're not there anymore.
That's the part nobody tells you about a suspension. It isn't a warning. It isn't a fine you can pay. Your listing, the reviews you earned one job at a time, the photos, the years of showing up: all of it is invisible, and it stays invisible until Google says otherwise.
And Google doesn't have a phone number.
So you do what everyone does. You search "business profile suspended." You find a form. You fill it out at 11 p.m. with your heart in your throat, hit submit, and wait. Three days. A week. Then an email that says "We've reviewed your appeal," and nothing changes.
The three things panic makes people do.
Each one makes it worse. All three are understandable. Stop before you do the next one.
- 01
Filing a second appeal while the first is open.
It goes to the back of the line, and the first one gets closed.
- 02
Creating a new listing "just to get back on the map."
Now you have a duplicate, and Google suspends both.
- 03
Changing everything at once: name, address, hours, categories.
To a reviewer, that looks like a hijacked account.
If you've already done one of these, don't panic. Tell us on the call. It changes the plan, not the outcome.
There's a way this gets done, and it isn't a form.
Reinstatement isn't a mystery. Google suspended you for a reason it can name: the address, the name, a category, a duplicate, a burst of edits, content that broke a guideline. Find the reason. Fix it. Prove it with the documents Google's reviewers actually check, in the order they check them. Write the appeal like a case file, not a plea.
That's the whole job. It's just a job most owners have never done, at the worst possible moment to learn it.
We built the process so it moves in hours, not weeks. A person, not a queue.
The first 48 hours.
Two business hours: the triage call.
We read the notice, pull the listing history, and tell you straight: winnable or not. If it isn't, you hear it from us before you spend a dollar or another day.
Day one: the evidence pack.
License, utility bill, storefront and signage photos, vehicle wraps, insurance. We fix the violation first. A fixed listing gets reinstated. An unfixed one gets denied again, and now you've used an appeal.
Within one business day of your documents: the appeal is filed.
Violation named, fix shown, evidence attached in the order the reviewer reads it.
Days two to thirty: we don't let it sit.
Google says a few days; it's often longer. We track it, escalate when it stalls, and if the first appeal is denied we file the second with new evidence at no charge.
A person on your case within two business hours
→ You stop guessing tonight
The callback clock is written into the offer, and a person answers the phone around the clock.
Fix first, then appeal
→ The first appeal has a real chance of landing
Google's own appeal form tells you to bring the profile into compliance before you file. Most owners skip that step and burn the appeal.
Pay when it's back
→ You cannot pay for a denial
$495 due on reinstatement, nothing up front, second appeal included.
$495 when it's back. $0 if it isn't. Second appeal included. Everything we fix stays yours.
Start your reinstatement.
A person calls you within two business hours. Nothing is owed unless we take the case and win it.
Before you ask.
We get paid after, not before. Nobody running a scam waits to get paid. And if we don't think we can win, we say so on the first call, and it costs you nothing.
After you're back.
Almost every suspension we see comes from a profile nobody was watching: an old address, a category someone changed, an app posting into it unread. Reinstated Rescue clients get the $495 credited toward the first three months of Grow, where a person reads every post, every reply, and every rank check before it goes live.
See what Grow includes →Every day it stays down is a day of calls you'll never see.
Not a threat. Just the math on a listing that isn't there. Start now and a person is on it within two business hours.
Start My Reinstatement